When it comes to business communications, there are two main types of phone systems available: analog and Voice Over Internet Protocol (VoIP). While analog phone systems were once the standard for decades, VoIP systems are becoming more and more common, especially in businesses. Wondering if your business should make the switch? Understanding the differences when it comes to analog vs. VoIP makes the benefits of VoIP clear.
Analog vs. VoIP
Analog vs. VoIP: What’s the Difference?
Analog phone lines – sometimes referred to as POTS (Plain Old Telephone Service) lines – are the original telephone technology. Analog phone systems use copper wires to connect calls and require a dedicated landline.
Conversely, a VoIP phone system is a cloud-based platform that uses the internet and private IP networks to route calls. VoIP systems can utilize a suite of different phone hardware and software options, alone or in combination.
VoIP Phone System Benefits
When it comes to analog vs. VoIP phone lines, VoIP phone systems have a number of critical advantages over analog lines.
1. Increased Flexibility
With a VoIP system, businesses can make and receive calls from anywhere with an internet connection. This is critical not just for businesses with employees who work remotely or travel frequently, but for any business with more than one site, office, or more than 10-15 employees. Analog systems limit users to making calls from a physical location using a desk phone. A VoIP system gives you the flexibility to make and receive calls from anywhere in the world with an internet connection.
2. Better Scaleability
VoIP systems aren’t just more flexible – they’re more scalable. With an analog system, adding new lines or expanding coverage areas can be complicated and expensive. But with a cloud-based VoIP system, it’s simple to scale up or scale down as needed to accommodate your business’s changing needs.
3. Improved Call Quality
Another advantage of VoIP phone systems is that they provide clear calling quality. With an analog system, users may be susceptible to dropped calls, static, or poor call quality when the connection is weak. With a VoIP system, users can have confidence that their calls will always sound clear, crisp, and professional.
4. Stronger Security
One of the biggest benefits of a VoIP phone system is that it offers enhanced security features not available with analog systems. VoIP providers may offer security benefits such as encrypted calling plans and authentication requirements for both initiating and receiving calls. Security measures like these help prevent unauthorized users from accessing your company’s phone lines.
5. Lower Costs
One of the biggest advantages of VoIP systems is the cost savings. That’s partially because VoIP systems are less expensive to maintain than analog systems. But you’ll also save on your monthly bill when you choose a VoIP provider that provides a flat monthly rate, with no additional fees for long-distance calls. You’ll also have access to more options and features like call forwarding, voice-to-email, call recording, and more.
CPI Technologies VoIP: Making the Switch
In today’s ever-changing world, it’s more important than ever to have a phone system that is as reliable as it is flexible. That’s why CPI Technologies offers VoIP phone systems that outpace the competition. Our VoIP phone system offers:
- Cloud-based mobility
- Mobile app that allows for conference calls, as well as call holding, transferring, and recording
- Microsoft Teams Integration (and more)
- Fax from email or user portal
- Text messaging capability to send bulk messages to customers
- CRM and PSA integration
- Web phone
- Inner office chat messaging system
- White glove on-site installation by CPI Technologies
- Zero downtime (our phones are preconfigured before installation – so when we finish installation, your phones are already working)
And we stand by our technology. That’s why our VoIP system includes a lifetime warranty on phone hardware, as well as free customer service, programming, training, and software upgrades for life.
If you’re ready to make the switch, or if you have more questions about how to switch from analog to VoIP, we’re always ready to help. Contact us today.
Since 1963, CPI Technologies has been offering IT services and office technologies custom-designed to meet the specific needs of our customers. Our services include Managed IT, Managed Print Services (MPS), Electronic Document Management (EDM), data backup, network security, VoIP phone systems, and more. We also offer top-of-the-line office equipment, including printers, scanners, fax machines, shredders, folders, collators, and all-in-ones. Let us show you how we can increase your office’s efficiency and productivity. To get started, please request a quote or give us a call at 800-337-2679.