Exploring VoIP Pros and Cons
VoIP may not be a household name, but it’s not exactly new technology. As TechTarget explains, it’s been available for public use since the 1990s. Of course, with a name like Voice over Internet Protocol, it’s clear that this tech is strongly linked to the internet. Therefore, it should come as no surprise that VoIP has advanced as the internet has grown and become more ubiquitous. Now that the internet is firmly entrenched in modern life, many businesses are trying to determine whether they should shed their landlines in favor of a VoIP connection. Weighing the VoIP pros and cons can help you make that call.
Pro: VoIP Is More Affordable
Are you starting from scratch with a brand-new phone system? VoIP is definitely more affordable. While it always depends on your needs and selections, the equipment tends to be less expensive than what’s necessary for multiple landlines. However, it’s certainly worth noting that VoIP systems offer wireless options, eliminating the need for hardwiring. Another option runs off ethernet cables. Both possibilities deliver impressive cost savings and flexibility when you’re setting up a new office or installing a new system.
VoIP also offers the potential for savings while making calls. Because voice calls and other communications are sent over the internet, there’s no need for carrier fees and other charges that the providers of landlines tack on. Some reports note savings of up to 50 percent on monthly bills.
Con: VoIP Requires Fast, Reliable Internet
VoIP services actually don’t use much bandwidth, but when too little is available, users may experience drag and other service issues. A reliable high-speed internet connection is generally a must if you want to use VoIP for your communications.
Pro: VoIP Delivers Desirable Features
While the exact features will vary depending on your system and package, most VoIP systems come with a full menu of the productivity features businesses want most at no extra charge. Call waiting, caller ID, call forwarding, SMS and instant messaging, voicemail, and voicemail to email are all common. Conference calls and video conferencing programs are also fairly standard.
Con: VoIP Won’t Work Without Electricity
Traditional landlines could be relied on when the power went out. Since internet services often drop during power outages, VoIP users should be prepared for interruptions in their phone service if the electricity fails.
Pro: VoIP Is Flexible Enough for Remote Work
While landlines are anchored, VoIP is naturally flexible. With an app and an internet connection, you can access your system from almost anywhere. Calls are easily transferred between various locations both inside and outside of a single physical location, so team members can work from home or while on the road.
Con: VoIP Doesn’t Always Map Correctly with Emergency Services
VoIP’s portability can be a problem in an emergency. The 911 system is set up to route calls from anchored phones, so callers using VoIP may run into trouble. For example, they may find their call sent to the 911 call center closest to the main office or wherever the phone system is registered instead of their actual location. Callers need to be prepared to give their address.
Pro: VoIP Offers Enhanced Security
Calls made via VoIP are more secure, according to Forbes. Calls transmitted via the internet have less chance for eavesdropping or interception than calls on a landline that travel through a public switched telephone network. They also enjoy lower latency times than calls made over Wi-Fi networks or mobile data plans.
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When you need to communicate from anywhere in real time, VoIP makes it easy. When you want a top-notch VoIP system without a lot of fuss, CPI Technologies makes it simple. With our white glove service, we can complete the transition to your new phone system, ensuring you never miss a call. Contact us to learn more about the benefits of our VoIP phone system and make arrangements to upgrade your system today.
Since 1963, CPI Technologies has been offering IT services and office technologies custom-designed to meet the specific needs of our customers. Our services include Managed IT, Managed Print Services (MPS), Electronic Document Management (EDM), data backup, network security, VoIP phone systems, and more. We also offer top-of-the-line office equipment, including printers, scanners, fax machines, shredders, folders, collators, and all-in-ones. Let us show you how we can increase your office’s efficiency and productivity. To get started, please request a quote or give us a call at 800-337-2679.